The contents of your order and your delivery postcode will determine which delivery services you will be offered. We aim to deliver as soon as possible but please be aware that during busy periods like Christmas it might take longer. We make sure that all orders placed before 3:00 PM GMT are dispatched on that very day and normally it takes not more than 3-5 working days to connect these orders. However, we do understand that there are certain festive periods like Christmas when the postal services are overloaded with posts and there can be slight delays. Circumstances like weather conditions (snow and any other natural cause) can cause delays in connecting parcels. The delivery process is totally dependent on third parties and we do not have any control over it. We do make sure that we use the services of the most trusted and reliable agencies so that our customers receive their orders at the earliest and in the best possible condition.
At this time we are able to deliver only to UK, North America and Europe. Orders placed from any other location will not be accepted and you (buyer) will be responsible for all the bank charges, refund charges etc, that the cancellation process will incur.
What happens if I'm out when you deliver?
If you're out when we try to deliver, we'll leave you a card explaining where your parcel is and what to do next. For situations where a parcel is missed on delivery, the delivering service shall be leaving a card at the address, explaining the situation / status of your parcel. You will have to contact the delivery service directly to arrange for alternatives.